• Key supplier to the NHS
  • Trusted by 19k Clinicians
  • Rated 4.8/5 by Customers

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Working Together

We're here for you whenever you need us

Working in the office

How We Work

We understand that finding the right seating solution can feel overwhelming. That’s why our team of experienced professionals, whether it’s our office advisors, NHS client managers or community assessors, are committed to making this process different.

We’re at our best when we work as your partner, with the shared goal of making life better. Whether you need a quick phone consultation or an in-depth home assessment, we’ll adapt our approach to meet your specific needs.

Because finding comfort shouldn’t be another struggle – it should feel like finally getting the support you deserve.

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Working in the office

Working in Partnership

We know that you’re already stretched thin, and the last thing you need is equipment that creates more work. That’s why partnering with Vivid.Care goes beyond just great products – we actively help reduce the daily pressures on your staff.

From initial training to ongoing servicing and problem-solving support, we’re here to help. Because when your team has less to worry about, they can focus on what matters most.

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Service and support

Service and Support

We understand that when equipment breaks down or needs maintenance, it pulls your team away from patient care. Our tailored service contracts don’t just keep your equipment running; they give your staff precious time back.

Our engineers handle all the technical work while our team supports you with time-consuming audits and urgent equipment projects. Think of us as the extra team members you wish you had – always there when you need support, so your staff can focus on what they do best.

Our Service Contracts
Research & Development

Research and Development

Our research and development team focuses on solving the everyday challenges you face, designing unique features that make your job easier and your patients more comfortable. When standard solutions aren’t enough, we’ll work with you to create bespoke modifications that deliver exactly what your patients need.

Because your patients deserve equipment designed around their needs, not equipment they have to adapt to.

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