Service Contracts
Call 01423 799 960
Choose the service plan that best suits your individual needs and budget.
We know that when your chair breaks down, it disrupts everything. That’s why we offer flexible service plans to suit you. Every plan ensures your seating is properly maintained and quickly fixed if something goes wrong. Whether it’s your personal comfort or caring for others, reliable support gives you one less thing to worry about.
Need support for Raizer equipment specifically? Explore our Raizer servicing and repairs page.
Silver Band 1 – £440 per year
Silver Band 2 – £550 per year
Silver Band 3 – £660 per year
Gold Band 1 – £660 per year
Gold Band 2 – £770 per year
Gold Band 3 – £880 per year
Platinum Band 1 – £880 per year
Platinum Band 2 – POA
Platinum Band 3 – POA
Multi-Equipment Pricing – We offer discount if you have multiple pieces of equipment that require servicing, please contact us so we can quote for your specific requirements.
We know that remembering maintenance schedules shouldn't be another worry on your list. That's why our Aftersales Team handles all the scheduling for you. We'll contact you to arrange visits so your chair stays in perfect working order. If something goes wrong with your chair, don't panic. Just follow these simple steps...
Remote assistance and advanced scheduling technology means that travel is minimised, and when needed, route optimisation ensures that CO2 impact is minimised.
This is important for our strategic objective to become carbon neutral by 2045!
"I was really pleased with the contact from the technician who serviced my chair. He rang me when he was on his way, so I knew when to expect him. He worked quickly and he went through all the things he had done in the service."
"We were very impressed with Jamie's repair of the support chair, very professional and prompt arrival. We are so grateful to have the chair back in use now."
"I bought a wheelchair from Vivid Care in 2021. Great advice and test drives at and around my home. Since then, their wheelchair engineer has come to service it, firstly yearly, now when I can feel it getting loose. He's been great."
