• Key supplier to the NHS
  • Trusted by 19,000+ clinicians
  • Rated 4.8/5 by customers

Free · No obligation

Book a free assessment with a specialist

Expert help choosing the right chair, bed, or wheelchair. At home, on a video call or in our Wetherby showroom.

  • 4.8/5 from 586 reviews
  • Key supplier to the NHS
  • Reply within one working day

Request your free assessment

Answer a few quick questions. It takes about a minute.

    Step 1 of 3

    What would you like help with? Choose any that apply
    Who is it for?
    Where would you like to meet?
    When suits you? (optional)

    Where should we get in touch?

    Free, with no obligation. We only use your details to arrange your assessment and never share them. Privacy policy

    Prefer to talk? Call 01423 799 960Monday to Friday, 8.30am to 4.30pm

    • Honest advice, with no pressure to buy
    • Try equipment before you decide
    • For you, someone you care for, or your patients
    Man sat in a riser recliner chair, speaking to a salesman in the Vivid Care Harrogate mobility shop showroom.
    You'll speak to a specialist like David, Maxine or Ben

    What we can help with

    From seating and sleep to mobility and safe moving, our specialists help you find the right solution.

    • Chairs & seating

      Care chairs, riser recliners and specialist seating

    • Beds & pressure care

      Profiling beds and pressure-relieving mattresses

    • Wheelchairs & powerchairs

      Manual, electric and Permobil powerchairs

    • Not sure what you need?

      That's what the assessment is for. Tell us what's difficult and we'll work it out together.

      Book a free assessment

    How it works

    1. Tell us what you need

      Answer a few quick questions or give us a call. A specialist will get back to you within one working day to arrange a time.

    2. Try the options with a specialist

      At home or on site, by video call or in our Wetherby showroom. We listen, measure and let you try equipment. Most assessments take 30 to 60 minutes.

    3. Enjoy lasting comfort

      You get a clear written recommendation, with no pressure to decide on the day. Our own team delivers, sets up and supports your equipment.

    Family, carers and your OT are welcome to join

    Book a free assessment

    Meet some of our specialists

    Friendly, experienced and never pushy. Here's what customers say about them.

    • David Jordan

      David Jordan

      Specialist Equipment Advisor

      ★★★★★

      “David did a home visit… he was kind and empathetic, discussed in detail what we required and he gave us really good advice.”

      Denise M., August 2026
    • Maxine Walton

      Maxine Walton

      Business Development Team Leader

      ★★★★★

      “She really was helpful and listened to our needs and advised accordingly. I was going to buy completely the wrong thing.”

      Terence N., May 2024
    • Ben Stirling

      Ben Stirling

      Sales Assessor

      ★★★★★

      “Assessor, Ben was kind, patient and extremely knowledgeable.”

      Holly B., June 2026
    • 4.8/5 from 586 verified reviews
    • 80%+ of NHS hospital trusts supplied
    • 19,000+ clinicians trust us
    • Since 1972 a family business, now in its third generation
    • NHS supply chain
    • NHS shared business services
    • ISO Certified
    • Made in Britain

    Read all 586 reviews on Reviews.io

    Questions people ask

    Is the assessment really free?

    Yes. Our assessments and demonstrations are completely free, with no obligation to buy. We’d rather help you get the right thing than make a quick sale.

    Do I have to decide on the day?

    No. After your assessment we’ll send you a clear written recommendation and quote, so you can take your time and talk it over with family.

    Can someone be with me?

    Of course. Family, carers and your occupational therapist are very welcome to join, whether we meet at home, in the showroom or on a video call.

    What area do you cover?

    Our main area is within about 80 miles of our Wetherby showroom, but we cover the whole of the UK. Further afield it may just take a little longer to get to you, and a video call is a quick way to get started in the meantime. We supply overseas too, so do ask.

    For hospitals, hospices and care homes, ask us about on-site demonstrations and trials.

    Can I book for a patient, client or ward?

    Yes. We work with occupational therapists, case managers, NHS wards, hospices and care homes, including joint assessments and ward trials. Choose “A patient or client” in the form, or see how we help professionals.

    What if it isn't right once it arrives?

    We’ll adjust it until you’re comfortable. Some products can be hired first, and selected products such as our Lento range come with a trial period and money-back guarantee. Read our comfort promise.

    Ready when you are

    Book your free assessment in about a minute. A specialist will reply within one working day.

    • 4.8/5 from 586 reviews
    • Key supplier to the NHS
    • Reply within one working day
    • Honest advice, with no pressure to buy
    • Try equipment before you decide
    • For you, someone you care for, or your patients
    You'll speak to a specialist like David, Maxine or Ben

    Request your free assessment

    Answer a few quick questions. It takes about a minute.

      Step 1 of 3

      What would you like help with? Choose any that apply
      Who is it for?
      Where would you like to meet?
      When suits you? (optional)

      Where should we get in touch?

      Free, with no obligation. We only use your details to arrange your assessment and never share them. Privacy policy

      Prefer to talk? Call 01423 799 960Monday to Friday, 8.30am to 4.30pm

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