Trusted by 19,000+ Clinicians
Key supplier to the NHS
Rated 4.8 out of 5 by Customers

Empowering the NHS: Our Services & Benefits

Services We Offer & Benefits We Bring to the NHS

Working in partnership with Vivid Care opens up a raft of benefits, designed to support you whilst delivering the best possible outcomes for your patients. We can help you reduce pressures on your workforce, increase bed availability, and deliver real value from your seating investment, from purchase through to aftercare.

training and cpd courses


We have a range of CPD accredited courses for healthcare professionals to gain CPD credits towards their qualification, which cover the fundamentals of seating and much more.

Free training and live demonstrations are available on our popular monthly webinars, with expert knowledge from high profile guest speakers.

Free Lunch & Learn sessions are available for OTs or other healthcare workers that would like to learn more about our range of products and services.

Our seating assessors can deliver training to care staff after delivery of the product, to ensure everyone knows how to operate the equipment.

Click here to find out about upcoming training events by signing up to our newsletter!


Healthcare Resources

Visit Our Resource Centre for an array of invaluable resources for primary and secondary care staff alike.

You can view past webinars on our YouTube channel and visit our videos section for previous training videos delivered by experienced healthcare experts.  Our blog covers a vast range of topics, you can search for insightful articles and educational content by condition, product, or subject to access in-depth knowledge relevant to your area of concern.  We also offer an array of guides and downloads, including justification form templates to use when you are putting forward a business case for new equipment.

Finally, we have now got Product Information Pack download links available, for those interested in detailed product information, or those processing orders.  You can request these by getting in touch here. 

online resources and documentation


Your procurement and clinical teams need the right paperwork at their fingertips to source the right equipment and assist requisitions through the system.

Our free downloadable templates include:

  • Pre-filled PAQs/PQQs
  • Pre-filled risk assessments
  • Justification forms
  • Seat sizing forms
  • Information packs specially curated for different departments in your organisation, clinical or administrative.

Are you interested in receiving some of the documentation mentioned above, or any other template you may find helpful?  Get in touch with your request, and we will be glad to help you out right away.

delivery, storage, operations and logistics

Delivery, Storage & Operations Support

Getting equipment to the right place at the right time has never been more important, let us take the stress of logistics away from you. We have over 700,000 square feet of warehouse space to look after your storage requirements and deploy your assets to wherever they are needed in good time.

Our in-house IT capability can build bespoke systems to meet your IT requirements, including stock portals, and other data and reporting tools. We take data security very seriously and have an advanced threat protection system in place to protect our clients’ data.

Image showing someone being lifted with the Raizer 2 with their legs out of the way and their arms folded

Demonstrations & Trials

We provide demonstrations and trials of our equipment to give you hands-on experience and see how the equipment operates within your care environment.

All demonstrations are free and no-obligation, we can bring the equipment to you and your staff wherever you are in the country, or do a live demonstration over Zoom.

If you are interested in booking a demonstration or a trial,  get in touch with your enquiry and one of our friendly care experts will be in touch very soon.

Healthcare Pioneers Board

Partnerships, Research, and Development

We are keen to develop partnerships with like-minded people and organisations. For this reason, we have launched the Healthcare Pioneers Board to invite willing ambassadors to join us and collaborate with others, helping to achieve our shared goals and enhance lives through advancing care.  Get in touch if you would like to find out more about the board, or become a member.

Research and Development is at the forefront of tomorrow’s innovations in the healthcare industry. Our Healthcare Pioneers Board has an active R&D panel researching and testing new technologies that can improve quality of care. We invite industry experts to join and add their knowledge to these developments.

Other Services & Benefits We Offer

Service Contracts

Our team of trained engineers cover the UK, and we offer 3-5 year service contracts that give you fixed fees and service level agreement for your peace of mind.  Find out more about our service and maintenance contracts here.


As part of our Seating Standardisation process we can conduct a full audit of your existing inventory to evaluate the gaps in your seating provision. This gives you a full database of your inventory, helping you to organise your seating and maximise your return on investment.

Group Benefits

As part of the CoreCare group that includes logistics, project management and design services, we are able to add value to our service offering and leverage our group resources to meet your requirements.  Find out more about the CoreCare Group here.

Finance Options

We offer different finance options to suit your capital and lease requirements. Depending on your budget availability, we can offer contract lease or hire options to affect your operating expense rather than capital budgets.

Types of finance we offer:

  • Contract lease
  • Lease purchase
  • Hire

Corporate Social Responsibility

As a responsible corporate citizen, we strive to make a positive impact for good in the community around us. Our goal is to be carbon neutral by 2045, and our Net Zero plan sets out how we are going to achieve this. We foster personal development and show compassion to the less fortunate by supporting several charitable organisations.  Find out more about our CSR and sustainability targets here.