• Key supplier to the NHS
  • Trusted by 19,000+ clinicians
  • Rated 4.8/5 by customers

A seating and mobility partner for complex cases

For private OTs, case managers and solicitors managing serious injury and clinical negligence cases. We take the weight off you, get it right for the client, and help write the clinical justifications you need to release funds.

We understand your world

We help you get it right.

When a client has been through a life-changing injury or medical negligence, the seating and mobility you recommend has to be right, and it has to be justified. We work as an extension of your team: thorough assessments, the right equipment first time, and the clinical documentation that helps deputies and solicitors release funds with confidence.

How we partner with you

Built around how Case Managers and Private OTs actually work

Clinical reports written for you

We produce detailed reports and clinical justifications for the equipment we recommend, so you have ready-to-use evidence for funding and less to write yourself.

One point of contact

You deal with one person who knows your case from first enquiry to final review, so nothing gets lost in handovers.

Assessments set up to succeed

For complex cases we configure wheelchairs and seating specifically for the assessment, to maximise the chance of getting it right first time.

Hire and loans for evidence

Permobil hire and equipment loans let your client trial options at home, so you can build clinical evidence before funds are committed.

Ongoing postural management

We return periodically to review each client's posture, seating and comfort, and adjust as their needs change over time.

Service and remote monitoring

Service contracts keep equipment safe and compliant, and we can remotely monitor Permobil powerchairs to catch issues early.

Saving you hours

We help write the clinical reports and justifications

Documentation takes time you do not always have. For every recommendation, we can provide a clear, evidence-based report and justification setting out why the equipment suits the client’s needs. It supports your own reports, speeds up funding decisions, and gives solicitors and deputies the confidence to release funds.

Also frequently specified

Equipment for the most complex needs

Your single point of contact

Meet David Jordan

From first enquiry to final review, you deal with one person who knows your case: David Jordan, who leads our medico-legal and complex seating service. David has over 15 years of specialist seating and mobility experience, working with individuals of all abilities, including the UK’s most complex cases.

David and the team work hard to find the right solution for each client, not just the easiest one, and stay involved for the life of the equipment.

David Jordan Staff Team Pic
A genuine partnership

More than a supplier to your team

CareLane portal

CareLane is our online portal for case management and private OT companies, giving you the ability to place expedited orders and providing full visibility of clients and equipment across your caseload. It’s also setup to provide equipment at short notice for the days straight after an injury, with credit available before payouts have been finalised.

In their words

I’ve had a positive experience working alongside Vivid Care, particularly with specialist equipment provision. Communication has been clear, timely, and focused on supporting client-centred outcomes. I’d like to highlight David Jordan, Specialist Equipment Advisor, for his professionalism. He is knowledgeable, responsive, and ensures equipment recommendations are well-suited to each client’s functional needs. Overall, Vivid Care provides a reliable and collaborative service that supports high standards of care.

Clinical Lead & Neurological Chartered Physiotherapist
Rehabilitation Company

As an Occupational Therapist, Vivid Care have been good to work with on different occasions. They are always quick to respond and helpful during product demonstration visits.

Clare Wayman
OT, Rehabilitate Therapy

We’ve had an excellent experience with Vivid Care. From the outset, communication was clear and responsive, and the team took time to understand our client’s needs and circumstances. We’ve seen real progress in comfort and wellbeing, particularly with finally being able to sit out in his chair for more than 30 minutes in comfort, and being able to breath. I would happily recommend Vivid Care to anyone looking for high-quality, compassionate care and excellent coordination.

Wendy
Private Occupational Therapist

Medico-legal support

Let's talk about your case

Call the team, or send us the details and we will get back to you within one working day.

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