What is the Raizer lifting chair?

The Raizer is a floor lifting chair used to help a person safely from the floor to a seated position after a fall. It is widely used by care homes, hospitals, ambulance teams and private users who need a reliable falls response solution.

There’s also the Raizer M, a manual version of the Raizer II.

What is included in a Raizer service?

A planned Raizer service typically includes functional checks, condition checks, software-based diagnostics where required, and identification of worn components before they become a bigger issue.

For organisations, we can schedule on-site servicing around your service window, including multi-unit appointments at the same location to reduce disruption and admin time.

This is one of the most effective ways to keep your Raizer fleet ready for emergency use throughout the year.

We also offer prompt Raizer repair support where fault symptoms need urgent technical resolution.

How often does a Raizer need servicing?

For professional use in care homes, hospitals and community settings, annual Raizer servicing is recommended.

Raizer lifts from the floor and is not classed as a suspended lifting device, so it is not subject to 6-month LOLER testing. In working environments, planned servicing supports safe equipment management under PUWER duties.

Typical annual servicing costs range from £240 to £305 per unit depending on location. For multiple units, service contract options can simplify planning and reduce overall service admin.

Raizer troubleshooting: what to check before a callout

If your Raizer shows a spanner symbol, this usually indicates servicing is due. The chair may still operate, but it is best to arrange servicing promptly to avoid avoidable downtime.

If the unit is not operating as expected, check battery status, cable connections and visible damage, then contact us with model details, serial number and symptoms. This helps us diagnose quickly and arrange the right support route first time.

For service-contract customers, priority support options can reduce disruption further.